A flooded basement doesn't wait for business hours, and neither do we. Aqua Guard Water Damage keeps trucks staged around Lewiston so a licensed technician can be pulling standing water within the hour, not scheduling you for next Tuesday.
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Aqua Guard Water Damage has spent years pulling water out of Lewiston basements, crawl spaces, and commercial units, and that hands-on history shows in how fast our crews assess a loss. We know which Lewiston neighborhoods sit on older clay pipe, which developments have a history of sump failures, and which zip codes flood first when storm drains back up.
We answer our own phones around the clock in Lewiston, which means the person who books your appointment already knows our schedule, our crew availability, and how fast we can realistically get a truck to your address.
We also carry direct experience working alongside insurance adjusters, so the documentation we generate on day one is already formatted the way most carriers expect to see it.
Ceiling stains near a bathroom or kitchen almost always trace back to a plumbing failure rather than a roof leak, which means the source is often closer and easier to fix than homeowners assume.
Musty odors that seem to follow you from room to room often mean the HVAC system is circulating spores from a hidden wet area, which spreads the problem rather than solving it.
Tile that suddenly sounds hollow when you tap it often means the mortar bed underneath has been sitting in moisture long enough to lose adhesion. That hollow sound rarely resolves on its own.
A running-water sound when every fixture in the house is off is a strong sign of a hidden leak feeding your rising bill.
Paint that bubbles or peels away from a wall, especially near baseboards, usually means moisture is pushing through from behind rather than a simple application problem.
Dark spotting in grout lines or around window frames is often the first visible sign of a moisture problem that's been developing for weeks.
Our Mold Remediation process covers every stage of a water loss, from the first extraction pass to the final coat of paint, so you're never left coordinating separate contractors mid-project.
Our crews arrive with truck-mount extraction units capable of pulling thousands of gallons per hour, using moisture meters to classify the water as Category 1, 2, or 3 before drying even starts.
Equipment placement isn't guesswork; it's calculated from psychrometric readings taken at the start of the job and adjusted daily as conditions change.
Our sewage cleanup protocol follows IICRC S500 contamination standards, isolating the affected area, removing unsalvageable materials, and disinfecting every surface that had contact with blackwater.
If mold has already taken hold, our containment and remediation process isolates the affected zone with negative air pressure before any demolition begins, keeping spores from spreading to unaffected rooms.
The same team that documented the damage and dried the structure hands off directly to reconstruction, which keeps the whole timeline shorter and the paperwork simpler.
We inventory and pack out contents that need to leave the affected area during drying, then coordinate their return once the space is verified dry and repairs are complete.
A real person answers, gathers the details of your water loss, and routes the closest available crew immediately.
The assessment sets the entire plan — skipping it or rushing it is how jobs end up with hidden moisture pockets months later.
Extraction and drying run as one continuous process rather than two separate visits, which keeps the timeline tighter.
Once moisture readings confirm the structure is dry, we hand you documentation and move into any needed reconstruction.
We operate under proper licensing and insurance in every market we serve, with documentation available on request.
Trucks are staged regionally so a crew can typically reach you well before a national chain's call center even finishes your intake form.
You get a written estimate before work begins, not a surprise invoice after the drying equipment is already running.
We stand behind every job with a documented re-inspection before we consider the work complete.
We'd rather run drying equipment an extra day at our own cost than close out a job with a moisture reading we're not confident in.
That same standard applies whether it's a single flooded bathroom or a full commercial loss — the sign-off criteria don't change based on job size.
Call +1-844-234-5373Whether your address falls in 55952 or one of the neighboring zip codes we cover, the same crew and the same response standard applies.
Coverage isn't limited to the city center — our Lewiston routes extend out to the surrounding suburbs so outlying addresses aren't treated as an afterthought.
"A pipe burst behind our water heater and the crew here in Lewiston had extraction units running within 40 minutes of my call. They walked me through the moisture readings every day until it was fully dry."
James R., Lewiston"What impressed me most was the daily moisture log — I could actually see the numbers improving instead of just being told to trust the process."
Denise M., Lewiston"Professional from the first phone call to the final walkthrough. They re-tested moisture levels before closing the job instead of just eyeballing it."
Marcus T., Lewiston"The reconstruction crew matched our original flooring almost perfectly after the water damage repair — you'd never know there was a leak."
Priya S., Lewiston"The thermal imaging inspection found damage behind a cabinet we never would have thought to check, which probably saved us from a much bigger mold problem down the road."
Carlos V., Lewiston"They minimized business disruption by sectioning off the wet area instead of shutting down the whole space during drying."
Angela F., Lewiston"A cracked supply line under the kitchen sink went unnoticed for days and by the time we called, the subfloor was saturated. The crew pulled the damaged material and had drying equipment running within the hour."
Tyrone B., Lewiston"Storm runoff got into our crawl space and the smell alone told us something was wrong. The crew found the vapor barrier had failed and fixed the actual cause, not just the symptom."
Wendy K., Lewiston
